1. What are your office hours?
    Monday-Friday our office is open from 8am to5:30pm. Saturdays we're open from 8:00am to 2pm.
     
  2. Do I have to have an appointment?
    Appointments are preferred, walk in are also welcome.
     
  3. Is someone there through the night?
    Gateway Animal Hospital are open during the week all the way 8am until 5:30pm. Patients needing after hour care are referred to Central Veterinary Emergency Clinic & Animal Emergency Room (ANIMAL E-R).
     
  4. Can I just drop my pet off & pick her up after work?
    Drop off appointments can be be made during doctor hours. A form will need to be filled out along with an available phone number. Drop off appointments are limited to existing clients only.
     
  5. Do you take credit cards?
    Yes, American Express, Discover, Master Card and VISA.
     
  6. What does a physical exam include?
    A physical exam is very important to better ensure pet's health. The exam includes the doctor checking your pet's eyes, ears, mouth/gums, teeth, lungs, heart skin and body temperature.
     
  7. When Can I make payments?
    Payment is required at the time services are rendered.
     
  8. What do I feed my puppy or kitten?
    Puppies and kittens need a good source of protein and vitamins to help with their development and growth. This can be achieved by feeding them a puppy or kitten maintenance diet until they are one year of age.
     
  9. How soon can I bath&flea dip my pet?
    Puppy over 8 weeks of age can be bathe & Dip. Under 8 weeks can be only bathe with mild shampoo.
    No dip for are approved. Kitten over 8 weeks and Cat can only be bathe with flea & tick shampoo.
     
  10. Is it all right to feed my dog bones?
    Milk bones and chews only, real animal bone's sharp edges can cause laceration to intestinal tract , making it dangerous to animal's health.
     
  11. How old must my pet be in order to be spayed or neutered.?
    We recommend spaying and neutering your pet at 6 months of age. Vaccinations are also required at the time of surgery.
     
  12. How long is a cat's pregnancy?
    Female gestation in cats normally last 65 days.
     
  13. How long is a dog's pregnancy?
    Female gestation in dog normally last 63 days.
     
  14. I When cat declawing should it be done?
    Cat declawing can be done as early as 3 months of age and or can be done at the same time your pet is being spayed or neutered at 6 months.
     
  15. When does a cat/dog go into heat?
    About 6 month of age, depending on animal health.
     
  16. Can my pet be spayed during heat?
    Yes, the surgical procedure can be done at this time. Surgery during heat cycle takes longer than normal spay.
    Therefore will be an additional fee of $25.00-$30.00 .
     
  17. Shouldn't I let my pet have at least one litter?
    No, there is no advantage in allowing your pet to have a litter.
     
  18. How long do sutures stay in?
    14 days.
     
  19. Do you have a boarding kennel?
    Yes we do have a heated and Air conditiond Kennel. Dogs are required to have DHLP-Parvo, Rabies and Bordetella within a year.
    Cat are required to have FVRCP-C & Rabies within a year. Please make reservations in advance especially during the holidays as space fills quickly.
     
  20. What are your boarding facilities like
    Our Kennel is indoor air conditioned and heated. Medium to Large are kept individually in a indoor run (8' X 3.5') during most of the times. In morning and after we let play and get fresh air individually out door run of size of 4' X 10'.
     
  21. Can I bring in my pet's own food, bed and toy?
    We feed purina dog chow to dogs and frisky or nine lives to cats, but you are
    welcomed to bring in your pet's own food, bed, toys, treats and blankets. We want to make sure your pet is comfortable for it's stay.

6909 Norwood Avenue, Jacksonville, FL 32208
Telephone #: 904-764-9559 Fax #: 904-764-5049
Emergency #: 904-764-9559, 904-399-8800
Email: sproy@animalshospital.com
Website: www.animalshospital.com 
Office Hours
Day
Open
Close
Mon
7:30AM
5:30PM
Tue
7:30AM
5:30PM
Wed
7:30AM
5:30PM
Thr
7:30AM
5:30PM
Fri
7:30AM
5:30PM
Sat
7:30AM
2:00PM
Sun
Closed
Closed

Payments
We accept payment via Cash, Check, American Express, Discover, Master & Visa Card.
In order to provide you with high quality services, we request that payment be made at the time of services rendered.


We provide estimates for our services prior to your visit.

Copyright © 2004 Gateway Animal Hospital. All rights reserved.